Customer Service






The online store Gorila Fitness offers shipping service to Canada via Canada Post, FedEx or LTL carriers. Make sure the details in the "delivery address" are accurate. The cost of shipping is automatically calculated when you place an order, although calculation mistakes happen so please be sure to contact us if the delivery cost seems too high. If the system is unable to calculate shipping costs for your order, please do not hesitate to contact us by email at or to call us at +1 (866) 499-4284.

You will receive your order within 3-15 business days from the date of payment. Steel items can take up to 8 business weeks to ship depending on the item due to manufacturing delay, you can find more information on the product's page.

Oversized items will be palletized and ship LTL. Please note that Gorila Fitness is not responsible for packages unclaimed, expenses related to reshipping or costs related to the return or returns.