Customer Service

GORILA WAREHOUSE PICK-UP

At Gorila Fitness, we offer a convenient local pickup option for your orders.

Please allow 7-14 business days for the preparation of your order. You will be notified via email once your order is ready. For orders picked up at our headquarters, our team will reach out to you with a scheduled pick-up date.

For smaller order pickups:

Upon receiving your readiness confirmation email, you're welcome to visit us during our pickup hours. Our smaller package pickup hours are Monday to Thursday from 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:00 p.m. Please head to the back of the building and bring your order confirmation.

For larger order pickups:

You'll need to await an email confirming your order's readiness. This will include instructions to schedule an appointment for pickup. Our larger package pickup hours are Monday to Thursday from 1:00 p.m. to 3:30 p.m. Please come to the back of the building and have your order confirmation ready.